Unplanned readmission to hospitals within 30 days are a major health issue in NSW. They detract from patient satisfaction, may influence long term outcomes of surgery and are costly and inconvenient to the hospitals and patients. We believe that with an innovative approach to reducing surgical readmissions we can improve outcomes, improve patient satisfaction and decrease cost.
If the strategy is successful we believe that we will be able to scale the strategy across NSW hospitals. To our knowledge, there has been no strategy such as we have described studied in NSW and we believe it is an innovative project even by international standards.